Effective Communication & Productive Meetings:

Course Code: SSG09 | Duration: 1 Day | Price Grade: Standard

Communicating effectively is essential to ensure messages are clear, understood, and have a positive impact. Sometimes we need to have the ability to persuade and influence others, regardless of status. Meetings are a key tool in the successful management of business activities. All too often time and effort is wasted by calling and attending meetings which are not well prepared, has no clear purpose and where attendees fail to participate in making decisions.

Who Should Attend Effective Communication & Productive Meetings Training?

This course is ideal for anyone working in a marketing department, customer services or project team, across all industries, and particularly anyone who needs to communicate persuasively at work.

Benefits From Attending The Training

• Understand how communication can influence and persuade others positively
• How to create rapport and use body language
• How to use of all the senses in communication
• Understand behavioural flexibility
• How to plan and prepare meetings

Course Content

• Types of Communication (Written / Oral)
• Communication in the Workplace
• Breakdown Barriers to Effective Communication
• To develop techniques for handling effective outcomes from meetings
• Benefits of Good Communication
• To emphasise the key aspects of effective preparation
• Meeting structures and behaviours
• To practice running meetings
• Problem solving in meetings
• To develop techniques at dealing with difficulties and conflicts arising from meetings
• Problem solving workshops
• Questions and answers